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Towards Acceptance Engineering in ICT for Older Adults

dc.contributor.authorKötteritzsch, Annade_DE
dc.contributor.authorGerling, Kathrinde_DE
dc.contributor.authorStein, Martinde_DE
dc.contributor.editorZiegler, Jürgende_DE
dc.date.accessioned2017-11-20T08:44:34Z
dc.date.available2017-11-20T08:44:34Z
dc.date.issued2016
dc.description.abstractResearch on technology acceptance presents different theories and models to predict the intention to use and actual usage of a system. However, even when applying these concepts to the design of novel technology, there is still a lack of acceptance among many older individuals. In the past years, we gathered experience in developing and evaluating technology for older adults. Throughout multiple engineering cycles, we repeatedly encountered issues impacting user acceptance. Based on our research, we argue that low acceptance can be ascribed to all phases of the engineering process, and thus, should be systematically applied to technology engineering. By considering research on technology acceptance among older adults, and presenting our own experiences in how older adults accept ICT, we introduce 12 lessons learned when designing ICT for older adults (understanding acceptance, evaluating the importance of user acceptance, pursuing the own goals, consulting with the user, considering all available information, connecting potential benefits, balancing different views, considering mediating factors, making use of emerging artifacts, being sensitive to one’s own actions, avoiding misunderstanding, and communicating clearly). We conclude with a proposition on how to implement these lessons into acceptance engineering throughout the engineering lifecycle.de_DE
dc.identifier.pissn2196-6826de_DE
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/6224
dc.publisherDe Gruyterde_DE
dc.relation.ispartofi-com: Vol. 15, No. 1de_DE
dc.subjectAcceptance Engineeringde_DE
dc.subjectOlder Adultsde_DE
dc.subjectUse Casesde_DE
dc.subjectLessons Learnedde_DE
dc.titleTowards Acceptance Engineering in ICT for Older Adultsde_DE
dc.typeText/Conference Paperde_DE
gi.citation.publisherPlaceBerlinde_DE
gi.citation.startPage51–66de_DE
gi.document.qualitydigidocde_DE

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