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On leveraging business processes to deal with critical success factors

dc.contributor.authorRusnjak, Andreas
dc.contributor.authorEl Kharbili, Marwane
dc.contributor.editorFischer, Stefan
dc.contributor.editorMaehle, Erik
dc.contributor.editorReischuk, Rüdiger
dc.date.accessioned2020-01-28T13:28:37Z
dc.date.available2020-01-28T13:28:37Z
dc.date.issued2009
dc.description.abstractEnvisioning business process management (BPM) as a management discipline bridging business and IT together brings certain advantages to enterprises. However, most research on BPM tackles process modelling by analyzing operational aspects and modelling corresponding workflows. Although additional aspects might be regarded, e.g. o rganizational and dec isional as pects, curr ent research on BPM only have limited support for enterprise strategy aspects. This paper researches methods and techniques for capturing and modelling critical success factors (CSFs) for enterprises, and maki ng th em manageable assets in busin ess processes. We propose the use o f the i*-framework for modelling CSFs and propose a method for enriching existing BPM notations with CSF models. The goal of this work is to bridge the gap between CSFs that enhance an enterprise’s competitiveness and the operation al bus iness proces ses that realize an enterprise’s added value.en
dc.identifier.isbn978-3-88579-248-2
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/31434
dc.language.isoen
dc.publisherGesellschaft für Informatik e. V.
dc.relation.ispartofInformatik 2009 – Im Focus das Leben
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-154
dc.titleOn leveraging business processes to deal with critical success factorsen
dc.typeText/Conference Paper
gi.citation.endPage533
gi.citation.publisherPlaceBonn
gi.citation.startPage533
gi.conference.date28.9.-2.10.2009
gi.conference.locationLübeck
gi.conference.sessiontitleRegular Research Papers

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