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Decision making support in security forces command centers at open air music festivals: Localization of resources and sharing information

dc.contributor.authorKöfler, Armin
dc.contributor.authorPammer-Schindler, Viktoria
dc.contributor.authorAlmer, Alexander
dc.contributor.authorSchnabel, Thomas
dc.date.accessioned2021-06-21T10:12:43Z
dc.date.available2021-06-21T10:12:43Z
dc.date.issued2018
dc.description.abstractWe describe a case study on decision making in command centers of security forces at major open air music festivals. Our goal was to assess current modus operandi and to identify design implications. We have carried out two expert interviews, two field observations and four group discussions with experts based on a fully functional prototype as IT artifact to concretize discussions. Key insights are that in this case localization of relevant resources is the most important aspect of situation awareness, and that state of current knowledge needs to be clearly shared within the command center.en
dc.identifier.doi10.1515/itit-2018-0005
dc.identifier.pissn2196-7032
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/36618
dc.language.isoen
dc.publisherDe Gruyter
dc.relation.ispartofit - Information Technology: Vol. 60, No. 4
dc.subjectdecision making
dc.subjectsecurity forces at open air music festivals
dc.subjectsituation awareness
dc.subjectinformation sharing
dc.subjectshared information space
dc.titleDecision making support in security forces command centers at open air music festivals: Localization of resources and sharing informationen
dc.typeText/Journal Article
gi.citation.endPage238
gi.citation.publisherPlaceBerlin
gi.citation.startPage229

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