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The Influence of Computer-Related Attributions on System Evaluation in Usability Testing

dc.contributor.authorNiels, Adelkade_DE
dc.contributor.authorJanneck, Moniquede_DE
dc.contributor.editorZiegler, Jürgende_DE
dc.date.accessioned2017-11-20T08:43:43Z
dc.date.available2017-11-20T08:43:43Z
dc.date.issued2017
dc.description.abstractComputer-related attributions are cognitions related to the causes and effects of user interactions – or, in other words, subjective explanations of users of why specific system reactions occur. Prior research has revealed different attribution styles, which influence how users interact with computers and how they perceive situations of failure and success. In this paper, we report on a study investigating how computer-related attributions influence users’ perceptions and evaluations of interactive systems. To that end, we conducted usability tests with users and measured both system evaluations and attributions. Results show correlations between attributions and usability as well as user experience measures, indicating that users’ attributions do influence their evaluations of the test systems. Furthermore, gender differences were revealed. Practical and research implications are described.de_DE
dc.identifier.pissn2196-6826de_DE
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/6134
dc.publisherDe Gruyterde_DE
dc.relation.ispartofi-com: Vol. 16, No. 1de_DE
dc.subjectAttribution theoryde_DE
dc.subjectcomputer-related attributionsde_DE
dc.subjectusability evaluationde_DE
dc.subjectgenderde_DE
dc.titleThe Influence of Computer-Related Attributions on System Evaluation in Usability Testingde_DE
dc.typeText/Conference Paperde_DE
gi.citation.publisherPlaceBerlinde_DE
gi.citation.startPage15de_DE
gi.document.qualitydigidocde_DE

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