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The Role of Gender in Business Process Management Competence Supply

dc.contributor.authorGorbacheva, Elena
dc.contributor.authorStein, Armin
dc.contributor.authorSchmiedel, Theresa
dc.contributor.authorMüller, Oliver
dc.date.accessioned2018-01-08T07:45:40Z
dc.date.available2018-01-08T07:45:40Z
dc.date.issued2016
dc.description.abstractWhile Business Process Management (BPM) was originally focused on Information Technology as a key factor driving the efficiency and effectiveness of organizational processes, there is now a growing consensus among practitioners and academics that BPM represents a holistic management approach that also takes such factors as corporate governance, human capital, and organizational culture into account. Studies show that the BPM practice faces a shortage of competence supply that stems from a shortage of qualified BPM professionals. At the same time, there is a distinct underrepresentation of women in technology-related fields; it has been suggested that gender stereotypes are one of the reasons for this underrepresentation. The goal of this research paper is, thus, to better understand the role of gender in the BPM competences supply. In this study 10,405 LinkedIn profiles of BPM professionals were analyzed using a text mining technique called Latent Semantic Analysis. Twelve distinct categories of supplied BPM competences were identified and it was investigated how far gender biases exist among BPM professionals. The nature of BPM-related competences is discussed, together with the differences in their presentation by male and female professionals, which indicate potential existence of gender stereotypes. Further, it is discussed how the apparent underrepresentation of women among BPM professionals can be addressed to close the competence gap in the field. The study contributes to both the call for research on human capital in the BPM field, and the calls for research on gender and gender stereotypes in technology-related fields.
dc.identifier.pissn1867-0202
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/10681
dc.publisherSpringer
dc.relation.ispartofBusiness & Information Systems Engineering: Vol. 58, No. 3
dc.relation.ispartofseriesBusiness & Information Systems Engineering
dc.subjectBPM workforce
dc.subjectBusiness process management
dc.subjectCompetences
dc.subjectGender diversity
dc.subjectLatent semantic analysis
dc.subjectSkills
dc.subjectText mining
dc.titleThe Role of Gender in Business Process Management Competence Supply
dc.typeText/Journal Article
gi.citation.endPage231
gi.citation.startPage213

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