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“HySLAC” – A Conceptual Model for Service Level Agreement Compliance in Hybrid Cloud Architectures

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dc.contributor.authorSeifert, Michael
dc.contributor.authorKuehnel, Stephan
dc.contributor.editorReussner, Ralf H.
dc.contributor.editorKoziolek, Anne
dc.contributor.editorHeinrich, Robert
dc.date.accessioned2021-01-27T13:33:28Z
dc.date.available2021-01-27T13:33:28Z
dc.date.issued2021
dc.description.abstractCloud computing provides IT infrastructures and services via networks, and it enables economic potentials for end users as well as a focus on core competencies. In addition to its extensive potentials, cloud computing in general, and hybrid cloud computing in particular, pose new challenges in the negotiation and formulation of Service Level Agreements, as well as in the monitoring of and compliance with contractual requirements. An understanding of cloud service and deployment models, perspectives, roles, and contractual terms is essential for a successful and compliant adoption of hybrid clouds. Consequently, this paper proposes the novel HySLAC model, focusing on service level agreement compliance in hybrid cloud architectures. Based on eight model requirements and a systematic literature review, the HySLAC model was conceptualized with UML 2.0. It comprises eight UML classes and five associated enumerations, and it is instantiated by means of a case study. The model offers scientific and practical application capabilities for the analysis of service components as well as hybrid cloud service compositions, and it opens up potentials for decision support.en
dc.identifier.doi10.18420/inf2020_19
dc.identifier.isbn978-3-88579-701-2
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/34725
dc.language.isoen
dc.publisherGesellschaft für Informatik, Bonn
dc.relation.ispartofINFORMATIK 2020
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-307
dc.subjectCloud Computing
dc.subjectService Level Agreement
dc.subjectQuality of Service
dc.subjectCompliance
dc.title“HySLAC” – A Conceptual Model for Service Level Agreement Compliance in Hybrid Cloud Architecturesen
gi.citation.endPage218
gi.citation.startPage205
gi.conference.date28. September - 2. Oktober 2020
gi.conference.locationKarlsruhe
gi.conference.sessiontitle(Agiles) Enterprise Architecture Management in Forschung und Praxis

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