What the user’s voice tells us about UX - Analysing parameters of the voice as indicators of the User Experience of the usage of intelligent voice assistants
dc.contributor.author | Obremski, David | |
dc.contributor.author | Wienrich, Carolin | |
dc.contributor.author | Carolus, Astrid | |
dc.contributor.editor | Hansen, Christian | |
dc.contributor.editor | Nürnberger, Andreas | |
dc.contributor.editor | Preim, Bernhard | |
dc.date.accessioned | 2020-08-18T15:19:58Z | |
dc.date.available | 2020-08-18T15:19:58Z | |
dc.date.issued | 2020 | |
dc.description.abstract | This paper investigates voice parameters as indicators of the user experience during their interaction with voice-based technology. Following the requirements of a non-intrusive measurement and an automatic analysis, a tool is developed, which automatically measures and analyses speech recordings of users during interactions with voice assistants. The tool distinguishes between user- and voice assistant speech and analyses mean amplitude and pitch of user's speech as parameters reflecting the user experience of users. A user study presents first steps of a validation of the first version and reveals limitations and requirements for further developments. | en |
dc.identifier.doi | 10.18420/muc2020-ws105-377 | |
dc.identifier.uri | https://dl.gi.de/handle/20.500.12116/33544 | |
dc.language.iso | en | |
dc.publisher | Gesellschaft für Informatik e.V. | |
dc.relation.ispartof | Mensch und Computer 2020 - Workshopband | |
dc.relation.ispartofseries | Mensch und Computer | |
dc.subject | User Experience | |
dc.subject | Voice Assistants | |
dc.subject | Speech | |
dc.title | What the user’s voice tells us about UX - Analysing parameters of the voice as indicators of the User Experience of the usage of intelligent voice assistants | en |
dc.type | Text/Workshop Paper | |
gi.citation.publisherPlace | Bonn | |
gi.conference.date | 6.-9. September 2020 | |
gi.conference.location | Magdeburg | |
gi.conference.sessiontitle | MCI-WS11: Quantitative Methoden zur Messung von User Experience | |
gi.document.quality | digidoc |
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