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Exploring the evolving landscape of human-centred crisis informatics: current challenges and future trends

dc.contributor.authorKaufhold, Marc-André
dc.date.accessioned2024-08-02T08:04:52Z
dc.date.available2024-08-02T08:04:52Z
dc.date.issued2024
dc.description.abstractModern Information and Communication Technology (ICT) has been used in safety-critical situations for over twenty years. Rooted in Human-Computer Interaction (HCI) and related disciplines, the field of crisis informatics made considerable efforts to investigate social media use and role patterns in crises, facilitate the collection, processing and refinement of social media data, design and evaluate supportive ICT, and provide cumulative and longitudinal research. This narrative review examines contemporary challenges of human-centred crisis informatics and envision trends for the following decade, including (I) a broadening scope of crisis informatics, (II) the professionalisation of cross-platform collaboration of citizen communities and emergency services, (III) expert interfaces for explainable and multimodal artificial intelligence for user-generated content assessment, (IV) internet of things and mobile apps for bidirectional communication and warnings in disruption-tolerant networks, as well as (V) digital twins and virtual reality for the effective training of multi-agency collaboration in hybrid hazards.en
dc.identifier.doi10.1515/icom-2024-0002
dc.identifier.issn2196-6826
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/44217
dc.language.isoen
dc.pubPlaceBerlin
dc.publisherDe Gruyter
dc.relation.ispartofi-com: Vol. 23, No. 2
dc.subjectcrisis informatics
dc.subjectsocial media
dc.subjectsafety-critical systems
dc.subjectusable safety and security
dc.titleExploring the evolving landscape of human-centred crisis informatics: current challenges and future trendsen
dc.typeText/Journal Article
gi.citation.endPage163
gi.citation.startPage155
gi.conference.sessiontitleResearch Article

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