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Enhancing Users' Attitudes towards WebIDs: Exploring the Effects of Persuasive Messaging on User Adoption

dc.contributor.authorTheys, Tim
dc.contributor.authorHaegemans, Tom
dc.contributor.authorSaldien, Jelle
dc.contributor.authorDe Marez, Lieven
dc.contributor.authorKashefi, Javad
dc.contributor.editorStolze, Markus
dc.contributor.editorLoch, Frieder
dc.contributor.editorBaldauf, Matthias
dc.contributor.editorAlt, Florian
dc.contributor.editorSchneegass, Christina
dc.contributor.editorKosch, Thomas
dc.contributor.editorHirzle, Teresa
dc.contributor.editorSadeghian, Shadan
dc.contributor.editorDraxler, Fiona
dc.contributor.editorBektas, Kenan
dc.contributor.editorLohan, Katrin
dc.contributor.editorKnierim, Pascal
dc.date.accessioned2023-08-24T05:29:12Z
dc.date.available2023-08-24T05:29:12Z
dc.date.issued2023
dc.description.abstractAs society and businesses increasingly rely on data, individuals are growing more uneasy about the protection and management of their personal information. Solid, a decentralized web standard, offers a promising solution by providing individuals with a personal online data store and a corresponding WebID for identification. However, the adoption of WebIDs is still in its early stages and many companies remain uncertain about how to position WebIDs in a way that ensures user acceptance. This study leverages the theory of planned behaviour to explore the effects of different types of persuasive reasoning, aimed at strengthening individuals' attitudes, on their intention to create a WebID. The study identified three persuasive messaging strategies from practice favouring the choice for WebIDs: enhanced control, enhanced personalization, and Single Sign-On (SSO). An online experiment presented participants with one of the persuasive messages and the choice of creating a WebID or using existing accounts (Google, Apple, Facebook) to register on a news website. The results indicate that highlighting enhanced personalization or positioning WebIDs as a Single Sign-On (SSO) solution significantly increased the adoption rate of WebIDs, in contrast to emphasizing enhanced control. This study lays the groundwork for future comprehensive research aimed at exploring the underlying reasons behind the positive influence of certain factors on the adoption of WebIDs.en
dc.description.uri"https://dl.acm.org/doi/"&R66en
dc.identifier.doi10.1145/3603555.3608559
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/42036
dc.language.isoen
dc.publisherACM
dc.relation.ispartofMensch und Computer 2023 - Tagungsband
dc.relation.ispartofseriesMensch und Computer
dc.subjectpersonal data stores
dc.subject technology acceptance
dc.subject user adoption
dc.subject Theory of Planned Behaviour
dc.subject persuasive messaging
dc.titleEnhancing Users' Attitudes towards WebIDs: Exploring the Effects of Persuasive Messaging on User Adoptionen
dc.typeText/Conference Paper
gi.citation.publisherPlaceNew York
gi.citation.startPage529-533
gi.conference.date3.-6. September 2023
gi.conference.locationRapperswil
gi.conference.sessiontitleMCI-POSTER

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