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Qualitätsmanagement nach ISO 9001 im UX Engineering – Ein Ansatz auf Basis des Qualitätsstandards der German UPA

dc.contributor.authorBrau, Henningde_DE
dc.contributor.editorBrau, Henningde_DE
dc.contributor.editorLehmann, Andreasde_DE
dc.contributor.editorPetrovic, Kostanijade_DE
dc.contributor.editorSchroeder, Matthias C.de_DE
dc.date.accessioned2017-11-18T00:32:16Z
dc.date.available2017-11-18T00:32:16Z
dc.date.issued2013
dc.description.abstractAn important task of UX consultants and managers is to enable product developers to implement user-centered design (UCD) processes in their companies. Tragically a lot of change processes fail when progressing from functional engineering to UCD. R ­ esistance inside the organization is often the reason. Which mechanisms of organizational ­development cause resistance? How can we manage the change to UCD successfully and sustainably?de_DE
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/5645
dc.publisherGerman UPA e.V.de_DE
dc.relation.ispartofTagungsband UP13de_DE
dc.relation.ispartofseriesUsability Professionalsde_DE
dc.subjectUCDde_DE
dc.subjectUX Professionalsde_DE
dc.titleQualitätsmanagement nach ISO 9001 im UX Engineering – Ein Ansatz auf Basis des Qualitätsstandards der German UPAde_DE
dc.typeTextde_DE
gi.citation.endPage53
gi.citation.publisherPlaceStuttgartde_DE
gi.citation.startPage50de_DE
gi.conference.sessiontitleTutorialde_DE
gi.document.qualitydigidocde_DE

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