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Exogenous Shocks and Business Process Management

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dc.contributor.authorRöglinger, Maximilian
dc.contributor.authorPlattfaut, Ralf
dc.contributor.authorBorghoff, Vincent
dc.contributor.authorKerpedzhiev, Georgi
dc.contributor.authorBecker, Jörg
dc.contributor.authorBeverungen, Daniel
dc.contributor.authorBrocke, Jan
dc.contributor.authorLooy, Amy
dc.contributor.authordel-Río-Ortega, Adela
dc.contributor.authorRinderle-Ma, Stefanie
dc.contributor.authorRosemann, Michael
dc.contributor.authorSantoro, Flavia Maria
dc.contributor.authorTrkman, Peter
dc.date.accessioned2022-11-24T08:12:44Z
dc.date.available2022-11-24T08:12:44Z
dc.date.issued2022
dc.description.abstractBusiness process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.de
dc.identifier.doi10.1007/s12599-021-00740-w
dc.identifier.pissn1867-0202
dc.identifier.urihttp://dx.doi.org/10.1007/s12599-021-00740-w
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/39774
dc.publisherSpringer
dc.relation.ispartofBusiness & Information Systems Engineering: Vol. 64, No. 5
dc.relation.ispartofseriesBusiness & Information Systems Engineering
dc.subjectBusiness process management
dc.subjectChallenges
dc.subjectExogenous shocks
dc.subjectOpportunities
dc.titleExogenous Shocks and Business Process Managementde
dc.typeText/Journal Article
gi.citation.endPage687
gi.citation.startPage669

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BISE 64(5) - October 2022