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Enhancing the Supervision of Out-of-View Robots: A Study on Multimodal Feedback and Monitoring Screens

dc.contributor.authorKassem, Khaled
dc.contributor.authorShahu, Ambika
dc.contributor.authorTüchler, Christina
dc.contributor.authorWintersberger, Philipp
dc.contributor.authorMichahelles, Florian
dc.contributor.editorStolze, Markus
dc.contributor.editorLoch, Frieder
dc.contributor.editorBaldauf, Matthias
dc.contributor.editorAlt, Florian
dc.contributor.editorSchneegass, Christina
dc.contributor.editorKosch, Thomas
dc.contributor.editorHirzle, Teresa
dc.contributor.editorSadeghian, Shadan
dc.contributor.editorDraxler, Fiona
dc.contributor.editorBektas, Kenan
dc.contributor.editorLohan, Katrin
dc.contributor.editorKnierim, Pascal
dc.date.accessioned2023-08-24T05:29:12Z
dc.date.available2023-08-24T05:29:12Z
dc.date.issued2023
dc.description.abstractObjective: investigating the effect of two support methods (multimodal feedback, monitoring screens, and a combination of both) on human dual-task performance, cognitive workload, and user experience when supervising an out-of-sight autonomous robot. Method: A 2x2 within-group user study was conducted in VR with 26 participants involving a cognitive-cognitive dual-task setting. Participants had to simultaneously solve math problems and supervise the robot. Different support methods were provided: multimodal feedback, a screen showing real-time robot activity, and a combination of both. Objective performance metrics and subjective feedback on cognitive load and user experience were collected using standard questionnaires. Data were statistically analyzed, and thematic analysis was performed on post-study debriefing interviews. Results: The support methods improved overall user experience and positively impacted robot collaboration performance while decreasing math task performance. Cognitive load was unaffected. Multimodal feedback with a monitoring screen was perceived as the most helpful. Conclusion: The results suggest that multimodal feedback can improve user experience and improve supervision, but may partially decrease primary task performance. The findings highlight the importance of examining the effect of support methods in specific situations, depending on task priority.en
dc.description.uri"https://dl.acm.org/doi/"&R58en
dc.identifier.doi10.1145/3603555.3608550
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/42027
dc.language.isoen
dc.publisherACM
dc.relation.ispartofMensch und Computer 2023 - Tagungsband
dc.relation.ispartofseriesMensch und Computer
dc.subject-
dc.titleEnhancing the Supervision of Out-of-View Robots: A Study on Multimodal Feedback and Monitoring Screensen
dc.typeText/Conference Paper
gi.citation.publisherPlaceNew York
gi.citation.startPage487-491
gi.conference.date3.-6. September 2023
gi.conference.locationRapperswil
gi.conference.sessiontitleMCI-POSTER

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