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Basic Approaches for the Evaluation of IT-Investments in E-Government: A Literature Review

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dc.contributor.authorPalka, Wolfgang
dc.contributor.authorGülümser, Yigitel
dc.contributor.authorJurisch, Marlen C.
dc.contributor.authorWolf, Petra
dc.contributor.authorKrcmar, Helmut
dc.contributor.editorWimmer, Maria A.
dc.contributor.editorJanssen, Marijn
dc.contributor.editorMacintosh, Ann
dc.contributor.editorScholl, Hans Jochen
dc.contributor.editorTambouris, Efthimios
dc.date.accessioned2018-10-12T11:48:43Z
dc.date.available2018-10-12T11:48:43Z
dc.date.issued2013
dc.description.abstractElectronic government (e-government) investments are made to help governments transform service delivery in a way that they fulfill their obligations to stakeholders in the most efficient and cost effective way. During this process, governments are under constant pressure to deliver better public services with fewer resources which necessitate the use of confidential evaluation methods for IT investments in e-government in order to guide policy and decision makers and to raise public approval. Despite a various number of evaluation methods, there is still lack of an appropriate method, which takes all perspectives and dimensions into account. The aim of this paper is to investigate the existing state of art dealing with the principle approaches of evaluation of e-government investments by following a comprehensive review of the normative literature and contributing to these works by suggesting guidelines for developing an appropriate model.en
dc.identifier.isbn978-3-88579-615-2
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/17264
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofElectronic Government and Electronic Participation - Joint Proceedings of Ongoing Research of IFIP EGOV and IFIP ePart 2014
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-221
dc.subjectIT investment
dc.subjecte-government
dc.subjectliterature review
dc.subjectevaluation methods
dc.titleBasic Approaches for the Evaluation of IT-Investments in E-Government: A Literature Reviewen
dc.typeText/Conference Paper
gi.citation.endPage34
gi.citation.publisherPlaceBonn
gi.citation.startPage27
gi.conference.date16-19 September 2014
gi.conference.locationKoblenz, Germany
gi.conference.sessiontitleRegular Research Papers

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P221 - Electronic Government and Electronic Participation