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Meta Modeling for Business Process Improvement

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dc.contributor.authorJohannsen, Florian
dc.contributor.authorFill, Hans-Georg
dc.date.accessioned2018-01-08T07:47:06Z
dc.date.available2018-01-08T07:47:06Z
dc.date.issued2017
dc.description.abstractConducting business process improvement (BPI) initiatives is a topic of high priority for today’s companies. However, performing BPI projects has become challenging. This is due to rapidly changing customer requirements and an increase of inter-organizational business processes, which need to be considered from an end-to-end perspective. In addition, traditional BPI approaches are more and more perceived as overly complex and too resource-consuming in practice. Against this background, the paper proposes a BPI roadmap, which is an approach for systematically performing BPI projects and serves practitioners’ needs for manageable BPI methods. Based on this BPI roadmap, a domain-specific conceptual modeling method (DSMM) has been developed. The DSMM supports the efficient documentation and communication of the results that emerge during the application of the roadmap. Thus, conceptual modeling acts as a means for purposefully codifying the outcomes of a BPI project. Furthermore, a corresponding software prototype has been implemented using a meta modeling platform to assess the technical feasibility of the approach. Finally, the usability of the prototype has been empirically evaluated.
dc.identifier.pissn1867-0202
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/10729
dc.publisherSpringer
dc.relation.ispartofBusiness & Information Systems Engineering: Vol. 59, No. 4
dc.relation.ispartofseriesBusiness & Information Systems Engineering
dc.subjectBusiness process improvement
dc.subjectMeta modeling
dc.subjectRoadmap
dc.titleMeta Modeling for Business Process Improvement
dc.typeText/Journal Article
gi.citation.endPage275
gi.citation.startPage251

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BISE 59(4) - August 2017