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Introducing Knowledge Management in the Federal Environmental Agency of Austria

dc.contributor.authorTochtermann, Klaus
dc.contributor.authorZirm, Konrad
dc.contributor.authorLindstaedt, Stefanie
dc.contributor.editorGnauck, Albrecht
dc.contributor.editorHeinrich, Ralph
dc.date.accessioned2019-09-16T09:33:35Z
dc.date.available2019-09-16T09:33:35Z
dc.date.issued2003
dc.description.abstractThe increasing complexity of both the environment in which companies operate and of their internal workings combined with an increasingly high pressure for innovation make knowledge and its efficient management central to business success today. The management of knowledge is more than directly managing knowledge as a resource. It is more concerned with providing knowledge-friendly environments in which knowledge can flourish and develop. The development of such environments can be addressed from many different perspectives, including human resources management, organizational development and information technology management. This paper describes how knowledge management can be introduced in an environmental agency, namely the federal environmental agency of Austria. The project started in spring 2002 and has gone through two out of four phases of Know-Center’s knowledge management introduction methodology. The objective of this paper is to present the methodology chosen and the lessons learned during each of the phases.de
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/27072
dc.publisherMetropolis
dc.relation.ispartofThe Information Society and Enlargement of the European Union
dc.relation.ispartofseriesEnviroInfo
dc.titleIntroducing Knowledge Management in the Federal Environmental Agency of Austriade
dc.typeText/Conference Paper
gi.citation.publisherPlaceMarburg
gi.conference.date2003
gi.conference.locationCottbus
gi.conference.sessiontitleEnvironmental Information Systems - Knowledge and Information Management Systems

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