Jendreck, MichaelPfennigschmidt, StefanHardt, MarkusMeissen, UlrichFuchs-Kittowski, FrankHosenfeld, FriedhelmKnetsch, GerlindeZacharias, Uta2019-09-202019-09-202015https://dl.gi.de/handle/20.500.12116/27695Crises and emergencies require a rapid support from aid helpers / emergency assistants. The ENSURE project is developing concepts and applications for a stronger citizen involvement for civil protection to guarantee a sufficient amount of volunteer emergency assistants in the future. One of the main objectives of this project is the development of an innovative concept for a technical system that can generally be applied for the recruitment, administration, activation, and coordination of emergency assistants and is summarized in this paper.Text/Conference Paper