Götsch, KatharinaGrubmüller, VerenaWimmer, Maria A.Janssen, MarijnMacintosh, AnnScholl, Hans JochenTambouris, Efthimios2018-10-122018-10-122013978-3-88579-615-2https://dl.gi.de/handle/20.500.12116/17256The paper discusses opportunities and challenges of social media and social media analytics for the purpose of policy and decision making. The EU-FP7 ICT project UniteEurope is presented as an innovative on-going research and development project that combines the expertise and perspectives of technical practitioners, researchers and policy makers for elaborating a scientifically based social media analytics tool.enText/Conference Paper1617-5468