“Need tweets”: new insights about customer needs from micro blog data in the field of E-mobility

Kühl, NiklasGoutier, MarcMayr, Heinrich C.Pinzger, Martin2017-06-212017-06-212016978-3-88579-653-4en“Need tweets”: new insights about customer needs from micro blog data in the field of E-mobilityText/Conference Paper1617-5468