Chamoni, PeterGluchowski, Peter2018-01-162018-01-1620042004https://dl.gi.de/handle/20.500.12116/12396”Business intelligence” (BI) is a term for information systems which support decision makers in providing business analysis on the basis of internal and external data. Until now there exist only few valid results of research about the actual level of usage and maturity of implemented BI-systems. A maturity model with five levels of evolutionary development can be used as a framework for an empirical survey. Aspects like business content, technology and organisational impact are recorded and evaluated. First conclusions about the gap between theoretical concepts and the state of enterprise-wide implementations of BI systems are deduced. These statistical findings lead to a BI benchmarking in specific industrial sectors and general strategic recommendations.BenchmarkingBusiness IntelligenceData WarehousingMaturity ModelText/Journal Article1861-8936