The New Fontiers of Service Systems Engineering - Automation, Interaction, Openness and Learning

Böhmann, TiloLeimeister, Jan MarcoMöslein, Kathrin2018-10-152018-10-1520182018http://dx.doi.org/10.1007/s12599-018-0553-1https://dl.gi.de/handle/20.500.12116/17291The New Fontiers of Service Systems Engineering - Automation, Interaction, Openness and LearningText/Journal Article10.1007/s12599-018-0553-11867-0202