Nguyen, PhuongKaschek, RolandMayr, Heinrich C.Liddle, Stephen2019-10-112019-10-1120053-88579-392-Xhttps://dl.gi.de/handle/20.500.12116/28343modelling and simulating user's behaviours could be an approach that aids web developers to improve the utility of Web-based Information Systems (WIS). This paper presents a conceptual model of WIS-user behaviours. The intention of simulating those behaviours presented in the model is also stated.enSimulating user behaviour – a proposed approach to improving web information systemsText/Conference Paper1617-5468