Pidun, TimMüller, DirkGunnar AuthTim Pidun2023-11-132023-11-132023978-3-88579-735-7https://dl.gi.de/handle/20.500.12116/42627The German public administration still struggles on becoming digital though considerable effort has been made by accompanying laws and institutions and a good will to digitalize all user-centered processes. But still there is no structured prioritization of processes, and Stakeholders fear the ongoing rather ad-hoc processing of their digitalization tasks. This contribution aims to construct a suitable prioritization score by deriving domain-specific selective aspects along an IS evaluation approach and formulation of a score that relates to the priority of the service process. It can be used to sort a given amount of processes independently of the administrative level.enPublic AdministrationPriorityInformation SystemsProcessesPublic ServiceScoreText/Conference Paper10.18420/rvi2023-0191617-5468