The effect of anthropomorphic design on the perceived trustworthiness of AI-based assistance systems

Reuter, Muriel2024-08-212024-08-212024https://dl.gi.de/handle/20.500.12116/44393Artificial intelligence (AI) has become an omnipresent part of everyday life and increasingly also of the world of work. The design of human-AI interaction plays a crucial role in this context. This project aims to analyze the effect of anthropomorphic design elements on perceived trustworthiness. Positive and negative consequences are to be investigated in a mixed-methods approach in realistic laboratory settings. The aim is to develop guidelines for the design of anthropomorphic AI systems in a work context.enhttp://purl.org/eprint/accessRights/RestrictedAccessHuman computer interactionAnthropomorphismTrustArtificial IntelligenceThe effect of anthropomorphic design on the perceived trustworthiness of AI-based assistance systemsText/Conference Paper10.18420/muc2024-mci-dc-290