Hüsemann, StefanSchäfer, MikeStormer, HenrikMeier, AndreasSchumacher, Michael2019-07-112019-07-112006978-3-88579-185-0https://dl.gi.de/handle/20.500.12116/24004This article describes how business agility in a health insurance company can benefit from more flexible business processes. The suggested architecture for a flexible information system is service-oriented and uses a business rule management system to externalize rules. At the organizational level the business rule approach helps to identify and formalize rules.enText/Conference Paper1617-5468