Klein, ArndKrcmar, Helmut2018-01-162018-01-1620032003https://dl.gi.de/handle/20.500.12116/12368Although research has shown that electronic meeting systems (EMS) can improve meetings substantially, EMS are less prominent in organizations than the scientific community originally envisioned. The authors discuss this paradox on the basis of an extensive literature review. They derive success factors for EMS implementation from IS research and develop an implementation model for EMS on the basis of diffusion theory.adaptiondiffusion theoryelectronic meeting systems (EMS)group support systems (GSS)implementation of information systemsinnovationmeeting supportorganizing visionprocess modelText/Journal Article1861-8936