Ouni, AliBocquet, Jean-ClaudeBonnivard, DanieleFeltz, FernandOtjacques, BenoîtOberweis, AndreasPoussing, Nicolas2019-06-122019-06-122006978-3-88579-186-7https://dl.gi.de/handle/20.500.12116/23770Situations of collaborative working are more and more complex and various in organizations. Such diversification is little studied in the literature. Researches about °technologies usages° in °collaborative situations° mainly focus on specific contexts where a given group is using a specific technology. In this paper, we focus on the richness of a real world environnement of collaboration technologies' implementation, where different groups are working in various contexts (profession, localizations, tasks, etc) and using different tools. We propose a model to analyze usages and to bring with patterns in such complexity. First, we propose a brief introduction about the notion of "usage". In the second section, we present a research framework obtained by the integration of elements from different models and disciplines. The model was applied to analyze collaborative work tools usage in a French automotive company. As result, this study allowed us to map a global tools usage description, identify user groups' configurations, their needs, practices and usages.enText/Conference Paper1617-5468