Nick, MarkusAlthoff, Klaus-DieterReimer, UlrichAbecker, AndreasStaab, SteffenStumme, Gerd2019-11-142019-11-1420033-88579-357-1https://dl.gi.de/handle/20.500.12116/29966enSecond German workshop on experience management (GWEM 2003)Text/Conference Paper1617-5468