Pfeuffer, NicolasBenlian, AlexanderGimpel, HennerHinz, Oliver2019-08-142019-08-1420192019http://dx.doi.org/10.1007/s12599-019-00599-yhttps://dl.gi.de/handle/20.500.12116/24457Anthropomorphic designAnthropomorphic information systemsAnthropomorphic technologyConversational agentsHuman–computer interactionAnthropomorphic Information SystemsText/Journal Article10.1007/s12599-019-00599-y1867-0202