Brummund, NorbertSpitta, ThorstenBorchers, JensSneed, Harry M.2019-11-142019-11-1420023-88579-352-0https://dl.gi.de/handle/20.500.12116/30124The paper outlines the automated system management processes and their interactions with a central Configuration Management Database used at IV Mobilfunk, T-Systems. International Standards for "Best Practice" to perform IT Service Management have been successfully implemented in order to offer highavailable IT-resources. The IT for mobile telecommunications needs standardisation in hardware and software to cope with increasing requirements to computing environment but decreasing IT budgets.deText/Conference Paper1617-5468