Muschiol, JörgHorbach, Matthias2019-03-072019-03-072013978-3-88579-614-5https://dl.gi.de/handle/20.500.12116/20600Telecommunication uses today various devices, operating systems, network technologies and applications. The multiplicity and diversity of these items are expected to increase due to the development of new technologies. As a result communication becomes a challenge. In this paper the architecture model “Universal Communication Model” (UCM) for the unified application of these items is proposed and discussed. The future society will merely be 60+ and lowered physical abilities for communication need to be compensated. Two use cases are applied to the UCM: Elderly father at home called by his daughter from her car, and disoriented grandma walking to her appointment at the medical clinic. The feasibility of both use cases is validated based on the considered integration of future technologies into the UCM.enText/Conference Paper1617-5468