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P177 - INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC

https://dl.gi.de/handle/20.500.12116/19086
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Auflistung P177 - INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC nach Autor:in "Alt, Rainer"

1 - 10 von 24
  • Konferenzbeitrag
    Activating the innovation potential of SME: the bottom-up-approach
    (INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC, 2010) Meyer, Kyrill; Thieme, Michael
    In this paper we propose an innovation model for the collaboration between SME and public research institutions in order to enhance knowledge transfer and to foster the creation of a regional innovation network. A third aspect is to enhance a more intense cooperation in the public research sector between institutions and departments. In this paper we discuss the term innovation and describe the following aspects: (1) the general idea of the developed bottom-up innovation model, (2) the organizing framework of the participants in the network and (3) the procedure in the innovation process.
  • Konferenzbeitrag
    Ad-hoc management capabilities for distributed business processes
    (INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC, 2010) Zaplata, Sonja; Bade, Dirk; Hamann, Kristof; Lamersdorf, Winfried; Straßenburg, Daniel; Wunderlich, Benjamin
    Advanced business processes are mostly distributed and require highly flexible management capabilities. In such scenarios, process parts often leave their initiator's direct sphere of influence - while management requires both monitoring as well as instant reaction capabilities anytime during the overall execution of the process. However, realizing such functions is often difficult, e.g. due to the heterogeneity and temporal disconnectivity of participating execution systems. Therefore, this contribution proposes a two-tier concept for monitoring and controlling distributed processes by representing a process management system as a manageable resource according to the WSDM standard. Based on a minimal shared model of management capabilities it allows to define customized events and processing rules for influencing business processes executed on a remote (and even on a temporarily disconnected) process management system. Applicability is demonstrated by a scenario-based evaluation on distributed WS-BPEL and XPDL processes.
  • Konferenzbeitrag
    Can tweets, pokes and wikis improve global software services?
    (INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC, 2010) Martignoni, Robert; Stimmer, Jörg
    Social media sites are driving the development of the Internet. A detailed analysis of social media sites on a category level, revealed four key mechanisms. These are social context, content relevance, ease-of-use, and centralization of functions. The management of Global Software Services is increasingly supported by tools along the service life-cycle. It is argued these tools could be improved by systematically addressing the four key mechanisms. The implementation of these key areas is described and discussed in detail. The advantages and disadvantages are elaborated. The result of this contribution is that tools for GSS could significantly benefit from embedding socio-semantic elements.
  • Konferenzbeitrag
    Case study on extending Internet of services techniques to real-world services
    (INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC, 2010) Spillner, Josef; Kursawe, Ronny; Schill, Alexander
    The Internet of Services promotes distributable, composable and tradeable services as first-class entities. Such services are assumed to encompass the full range from electronic web services to conventional business services. However, research and development of service models and platforms to realise the Internet of Services vision has largely been concentrating on pure technical services. In this case study, we have applied modelling and registration techniques to existing business services with none or few technical components. We outline the results of suitability and acceptance aspects and include an evaluation of the new Unified Service Description Language (USDL) compared to the Web Services Modelling Language (WSML) in the context of real-world service representation.
  • Konferenzbeitrag
    Crossing the chasm between the real world and business process management
    (INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC, 2010) Schief, Markus; Schmidt, Benedikt
    While agility is a core challenge in todays competitive business, softwarebased business process modeling and execution approaches often refer to strict and inflexible formalization. Complementary, we propose an extension of the business process model by integrating information from the Internet of Things to increase flexibility. Along with orchestration tools and knowledge worker support, new dimensions within the data and the business process model are supposed to significantly improve business process management.
  • Konferenzbeitrag
    Deep business optimization: A platform for automated process optimization
    (INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC, 2010) Niedermann, Florian; Radeschütz, Sylvia; Mitschang, Bernhard
    The efficient and effective design, execution and adaption of its core processes is vital for the success of most businesses and a major source of competitive advantage. Despite this critical importance, process optimization today largely depends on manual analytics and the ability of business analysts to spot the 'right' designs and areas of improvement. This is because current techniques typically fall short in three areas: they fail to integrate relevant data sources, they do not provide optimal analytical procedures and they leave it up to analysts to identify the best process design. Hence, we propose in this paper a platform that enables (semi-)automated process optimization during the process design, execution and analysis stages, based on insights from specialized analytical procedures running on an integrated warehouse containing both process and operational data. We further detail the analysis stage, as it provides the foundation for all other optimization stages.
  • Konferenzbeitrag
    Essential aspects of compliance management with focus on business process automation
    (INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC, 2010) Schumm, David; Anstett, Tobias; Leymann, Frank; Schleicher, Daniel; Strauch, Steve
    Compliance requirements coming from laws, regulations and internal policies constrain how a company may carry out its business. A company must take various different actions for preventing compliance violations and for detecting them. Business processes have to be changed accordingly in order to adhere to these requirements. Manual controls need to be installed in order to affect the work which is done outside of IT systems. Technical controls are required for assuring compliance within IT systems. In this paper, we present a compliance management model that captures the compliance problem from a holistic point of view. We elaborate on a technical control which is called compliance fragment and we position it in the compliance management model. A compliance fragment is a connected, possibly incomplete process graph that can be used as a reusable building block for ensuring a consistent specification and integration of compliance into a workflow. In particular, we propose language extensions to BPEL for representing compliance fragments. Furthermore, we introduce a methodology for integrating compliance fragments into given workflows.
  • Konferenzbeitrag
    Flexible workflows for an energy-oriented product development process
    (INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC, 2010) Reichel, Thomas; Rünger, Gudula; Steger, Daniel
    Product development processes are flexible and dynamic in nature. In this domain, workflows are commonly used for representing business processes in change management or for document management. The product development process itself can hardly be represented by a business process that is defined in a design phase and fixed during runtime. However, the workflow technique can be extended by concepts for flexible workflows. Many workflow management systems now provide solutions for flexible process changes. In this article, hierarchical workflows and dynamically selectable sub-workflows are introduced to enable a flexible workflow execution on a standard workflow management system. As proof of concept flexible workflows are applied to an energy-oriented product development process.
  • Konferenzbeitrag
    Fostering the virtualization of service processes and touch points – Identification and documentation of E-Service potential in retail networks
    (INFORMATIK 2010 – Business Process and Service Science – Proceedings of ISSS and BPSC, 2010) Becker, Jörg; Beverungen, Daniel; Knackstedt, Ralf; Winkelmann, Axel
    Offering business services is widely considered a means for superior value creation. Increasing research activities in the emerging disciplines of Service Sciences and Service Science Management and Engineering (SSME) can be ascertained. Even so, the integration of service processes and their virtualization with suitable IT artifacts is seldom focused in SSME. Building on the Process Virtualization Theory (PVT), we propose ways to assess and document the eligibility of service processes and-on a more detailed level-of the activities that need to be virtualized among the stakeholders. On a process level, central questions are derived from the PVT. On an activity level, an extended service blueprinting notation is derived and conceptualized in a language-oriented meta model. We demonstrate the usability of our approach with an exemplary service process from the retail sector. Since the retail sector is quite mature, the concepts to be used there might also be reused in other service settings.
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