Usability Professionals 2023 (UP23)

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Workshopbeitrag
How to Design for Ethical Experiences: Introduction of a Guided Method based on Psychological Needs for the Value of Privacy
(Usability Professionals 23, 2023) Krueger, Anne Elisabeth; Hoth, Veronica; Brandenburg, Stefan
Ethical design can mitigate potential risks of digital systems through deliberate analysis, open communication, and concretisation of potential negative effects of digital products and services for users, the environment, and society. Considering psychological needs and values helps to address ethical aspects of interactive products and services by focusing on the users’ psychological well-being. The tutorial provides knowledge about psychological needs and values as well as the ethical implications for (user) experience design. After a theoretical introduction, the participants learn first how to make the rather abstract values and psychological needs tangible. Subsequently, the participants will apply the acquired insights to conduct ethical reflection in the context of a practical experience design process. The tutorial concludes with a summary of the newly gained knowledge and a discussion about the applied methods. The results are documented and subsequently made available.