(Datenbanksysteme in Business, Technologie und Web (BTW) – 13. Fachtagung des GI-Fachbereichs "Datenbanken und Informationssysteme" (DBIS), 2009) Lang, Alexander; Mera Ortiz, Maria; Abraham, Stefan
Quality early warning and proactive customer churn detection are two examples of applications that can benefit from insights gained from unstructured text data. The term "Unstructured Business Intelligence" describes methods and tools that enable data war