Logo des Repositoriums

Tagungsband MuC 2022

https://dl.gi.de/handle/20.500.12116/38890
Auflistung nach:

Auflistung Tagungsband MuC 2022 nach Autor:in "Arlinghaus, Clarissa Sabrina"

1 - 1 von 1
  • Konferenzbeitrag
    Hey, Siri® ! Ok, Google® ! Does Talking to Voice Assistants Enhance Emotional Aspects of Mobile Phone User Experience?
    (Mensch und Computer 2022 - Tagungsband, 2022) Arlinghaus, Clarissa Sabrina; Ollermann, Frank
    This German online study (N = 665) examines the influence of voice control usage on emotional aspects of mobile phone user experience. Frequent use of voice control is associated with both positive and, with limitations, also negative emotions towards the mobile phone. The study only partially confirms Herzberg’s two-factor theory when transferred to user experience. A more frequent use of voice control primarily affects positive emotions, but the combination of both emotion types can make a difference.