(Enterprise Modelling and Information Systems Architectures - An International Journal: Vol. 10, Nr. 1, 2015) Becker, Michael; Klingner, Stephan
This paper presents a holistic approach for modelling and configuring services by integrating the process model view. First, existing process models can be reused by transformation into service models. Second, customer-individual configurations of service models can be exported into according processes. This is beneficial because it allows for validation and performance evaluation of customer-individual configurations.