Auflistung nach Autor:in "Kleiner, Frank"
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- KonferenzbeitragAutomatic population and updating of a semantic wiki-based configuration management database(Informatik 2009 – Im Focus das Leben, 2009) Kleiner, Frank; Abecker, Andreas; Liu, Ning
- KonferenzbeitragSemantic MediaWiki as an integration platform for IT service management(INFORMATIK 2010. Service Science – Neue Perspektiven für die Informatik. Band 2, 2010) Kleiner, Frank; Abecker, AndreasWe describe our work on using Semantic MediaWiki as a central platform for managing IT services and the underlying technical components within an organization. We present our toolkit of MediaWiki extensions which add ITSM-specific functionalities to Semantic MediaWiki and describe their interactions. We also outline the benefits gained by using Semantic Technologies in IT Service Management.