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BISE 58(1) - February 2016

https://dl.gi.de/handle/20.500.12116/10602
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Auflistung BISE 58(1) - February 2016 nach Schlagwort "Business process management"

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  • Zeitschriftenartikel
    A Critical Evaluation and Framework of Business Process Improvement Methods
    (Business & Information Systems Engineering: Vol. 58, No. 1, 2016) Vanwersch, Rob J. B.; Shahzad, Khurram; Vanderfeesten, Irene; Vanhaecht, Kris; Grefen, Paul; Pintelon, Liliane; Mendling, Jan; Merode, Godefridus G.; Reijers, Hajo A.
    The redesign of business processes has a huge potential in terms of reducing costs and throughput times, as well as improving customer satisfaction. Despite rapid developments in the business process management discipline during the last decade, a comprehensive overview of the options to methodologically support a team to move from as-is process insights to to-be process alternatives is lacking. As such, no safeguard exists that a systematic exploration of the full range of redesign possibilities takes place by practitioners. Consequently, many attractive redesign possibilities remain unidentified and the improvement potential of redesign initiatives is not fulfilled. This systematic literature review establishes a comprehensive methodological framework, which serves as a catalog for process improvement use cases. The framework contains an overview of all the method options regarding the generation of process improvement ideas. This is established by identifying six key methodological decision areas, e.g. the human actors who can be invited to generate these ideas or the information that can be collected prior to this act. This framework enables practitioners to compose a well-considered method to generate process improvement ideas themselves. Based on a critical evaluation of the framework, the authors also offer recommendations that support academic researchers in grounding and improving methods for generating process improvement ideas. Next to the framework and its critical evaluation, this review investigates the research procedures of the studies that were used to create the framework. Related to this investigation, academic researchers can find additional guidance regarding procedures for building and evaluating new methods.
  • Zeitschriftenartikel
    The State of the Art of Business Process Management Research as Published in the BPM Conference
    (Business & Information Systems Engineering: Vol. 58, No. 1, 2016) Recker, Jan; Mendling, Jan
    The research field of Business Process Management (BPM) has gradually developed as a discipline situated within the computer, management and information systems sciences. Its evolution has been shaped by its own conference series, the BPM conference. Still, as with any other academic discipline, debates accrue and persist, which target the identity as well as the quality and maturity of the BPM field. In this paper, we contribute to the debate on the identity and progress of the BPM conference research community through an analysis of the BPM conference proceedings. We develop an understanding of signs of progress of research presented at this conference, where, how, and why papers in this conference have had an impact, and the most appropriate formats for disseminating influential research in this conference. Based on our findings from this analysis, we provide conclusions about the state of the conference series and develop a set of recommendations to further develop the conference community in terms of research maturity, methodological advance, quality, impact, and progression.