Auflistung nach Schlagwort "Technostress"
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- ZeitschriftenartikelDesign Blueprint for Stress-Sensitive Adaptive Enterprise Systems(Business & Information Systems Engineering: Vol. 59, No. 4, 2017) Adam, Marc T. P.; Gimpel, Henner; Maedche, Alexander; Riedl, RenéStress is a major problem in the human society, impairing the well-being, health, performance, and productivity of many people worldwide. Most notably, people increasingly experience stress during human-computer interactions because of the ubiquity of and permanent connection to information and communication technologies. This phenomenon is referred to as technostress. Enterprise systems, designed to improve the productivity of organizations, frequently contribute to this technostress and thereby counteract their objective. Based on theoretical foundations and input from exploratory interviews and focus group discussions, the paper presents a design blueprint for stress-sensitive adaptive enterprise systems (SSAESes). A major characteristic of SSAESes is that bio-signals (e.g., heart rate or skin conductance) are integrated as real-time stress measures, with the goal that systems automatically adapt to the users’ stress levels, thereby improving human-computer interactions. Various design interventions on the individual, technological, and organizational levels promise to directly affect stressors or moderate the impact of stressors on important negative effects (e.g., health or performance). However, designing and deploying SSAESes pose significant challenges with respect to technical feasibility, social and ethical acceptability, as well as adoption and use. Considering these challenges, the paper proposes a 4-stage step-by-step implementation approach. With this Research Note on technostress in organizations, the authors seek to stimulate the discussion about a timely and important phenomenon, particularly from a design science research perspective.
- ZeitschriftenartikelDigital Detox(Business & Information Systems Engineering: Vol. 64, No. 2, 2022) Mirbabaie, Milad; Stieglitz, Stefan; Marx, Julian
- ZeitschriftenartikelDigitaler Stress im Smart Home: Eine empirische Untersuchung(HMD Praxis der Wirtschaftsinformatik: Vol. 56, No. 3, 2019) Mittermüller, Nadine; Fischer, Thomas; Riedl, RenéDie Nutzung von Informations- und Kommunikationstechnologien (IKT) kann zu digitalem Stress führen. Die zunehmende Verbreitung von Smart-Home-Technologien im privaten Umfeld, die über unterschiedliche Endgeräte und Komponenten (von konventionellen Schaltern bis zu Smartphone-Apps) bedient werden können, kann die Entstehung von digitalem Stress begünstigen. Mittels einer dreistufigen methodischen Vorgehensweise wurde auf Basis der Gegenüberstellung zweier Beispiele (konventioneller Taster vs. Smartphone-App) untersucht, ob bei der Bedienung von Smart-Home-Anwendungen digitaler Stress wahrgenommen wird. Die Ergebnisse zeigen, dass eine mobile App zur Steuerung von Smart-Home-Technologie Stress reduzierend wirken kann, und zwar insbesondere dann, wenn Erfahrung im Umgang mit der verwendeten Technologie besteht. Smart-Home-Interessenten, also Personen, welche bereits Erfahrung im Umgang mit dieser Technologie haben, jedoch nicht in einem solchen Umfeld leben, antizipieren jedoch deutlich mehr Stress als Smart-Home-Nutzer oder Personen ohne Smart-Home-Erfahrung. The use of information and communication technologies (ICT) can lead to technostress. The growing prevalence of smart home technologies at home that can be controlled with a variety of devices and components (from conventional push buttons to smartphone apps) may foster the emergence of technostress. By utilizing a research design based on three steps, we investigated if technostress is experienced when controlling smart home applications through a comparison of two examples (conventional push button vs smartphone app). The results indicate that mobile apps can create a more stress-free control mode for smart homes, particularly if the individual has experience with the use of the technology. Yet, individuals who are interested in smart homes and have already gained some experience with the use of involved technologies, but do not live in a smart home, anticipate more stress than individuals who live in smart homes or individuals who have no prior experience with smart homes.
- ZeitschriftenartikelPersonality Profiles that Put Users at Risk of Perceiving Technostress(Business & Information Systems Engineering: Vol. 63, No. 4, 2021) Pflügner, Katharina; Maier, Christian; Mattke, Jens; Weitzel, TimSome information systems research has considered that individual personality traits influence whether users feel stressed by information and communication technologies. Personality research suggests, however, that personality traits do not act individually, but interact interdependently to constitute a personality profile that guides individual perceptions and behavior. The study relies on the differential exposure-reactivity model to investigate which personality profiles of the Big Five personality traits predispose users to perceive techno-stressors. Using a questionnaire, data was collected from 221 users working in different organizations. That data was analyzed using fuzzy set Qualitative Comparative Analysis. Based on the results, six different personality profiles that predispose to perceive high techno-stressors are identified. By investigating personality traits in terms of profiles, it is shown that a high and a low level of a personality trait can influence the perception of techno-stressors. The results will allow users and practitioners to identify individuals who are at risk of perceiving techno-stressors based on their personality profile. The post-survey analysis offers starting points for the prevention of perceived techno-stressors and the related negative consequences for specific personality profiles.
- ZeitschriftenartikelTechnostress aus einer neurobiologischen Perspektive(Wirtschaftsinformatik: Vol. 54, No. 2, 2012) Riedl, René; Kindermann, Harald; Auinger, Andreas; Javor, AndrijaTrotz des positiven Einflusses von Informations- und Kommunikationstechnologien (IKT) auf einer Individual-, Organisations- und Gesellschaftsebene (z. B. verbesserter Zugang zu Informationen, erhöhte Effizienz und Produktivität) zeigen sowohl die wissenschaftliche Forschung als auch Einzelberichte aus der Praxis, dass die Mensch-Computer-Interaktion zu beträchtlichen Stresswahrnehmungen bei Benutzern führen kann. Diese Art von Stress wird als Technostress bezeichnet. Eine Analyse der Fachliteratur zeigt, dass die meisten Studien bislang Fragebögen verwendet haben, um die Eigenschaften, Ursachen und Auswirkungen von Technostress zu untersuchen. Trotz des Erkenntniswerts dieser vielen Fragebogenstudien nehmen wir eine andere konzeptionelle Perspektive ein, nämlich jene der Neurobiologie. Wir berichten über ein Laborexperiment, indem wir die Auswirkungen eines Systemabsturzes auf die Veränderungen im Kortisolspiegel von Benutzern untersuchten – Kortisol ist ein bedeutendes Stresshormon im menschlichen Körper. Die Ergebnisse unserer Studie zeigen, dass der Kortisolspiegel signifikant ansteigt, wenn ein System bei Ausführung einer Mensch-Computer-Interaktionsaufgabe abstürzt. Auf Basis dieses Ergebnisses ergeben sich bedeutende Implikationen für Forschung, Entwicklung und Management von IKT, und nicht zuletzt auch für die Gesundheitspolitik. Wir bestätigen den Erkenntniswert eines Forschungsansatzes, der bislang in IKT-Disziplinen weitgehend vernachlässigt wurde (insbesondere in der Wirtschaftsinformatik sowie in der Information-Systems-Disziplin (IS)). Wir argumentieren im Beitrag, dass die zukünftige Forschung im Bereich der Mensch-Computer-Interaktion die neurobiologische Perspektive als erkenntnisfördernden komplementären Ansatz zu den traditionellen Konzepten betrachten sollte.AbstractDespite the positive impact of information and communication technology (ICT) on an individual, organizational, and societal level (e.g., increased access to information, as well as enhanced performance and productivity), both scientific research and anecdotal evidence indicate that human-machine interaction, both in a private and organizational context, may lead to notable stress perceptions in users. This type of stress is referred to as technostress. A review of the literature shows that most studies used questionnaires to investigate the nature, antecedents, and consequences of technostress. Despite the value of the vast amount of questionnaire-based technostress research, we draw upon a different conceptual perspective, namely neurobiology. Specifically, we report on a laboratory experiment in which we investigated the effects of system breakdown on changes in users’ levels of cortisol, which is a major stress hormone in humans. The results of our study show that cortisol levels increase significantly as a consequence of system breakdown in a human-computer interaction task. In demonstrating this effect, our study has major implications for ICT research, development, management, and health policy. We confirm the value of a category of research heretofore largely neglected in ICT-related disciplines (particularly in business and information systems engineering, BISE, as well as information systems research, ISR), and argue that future research investigating human-machine interactions should consider the neurobiological perspective as a valuable complement to traditional concepts.
- KonferenzbeitragTool-Support for Managing Technostress in Hybrid Learning Settings(21. Fachtagung Bildungstechnologien (DELFI), 2023) Walter, David; Di Maria, Marco; Knackstedt, RalfIncreasing use of technology in education can be a major concern for students as this can lead to technostress. To mitigate this, we develop a mobile application aimed at reducing techno-overload and techno-invasion, two stressors causing technostress. To do so, we suggest the features: goal management, rewarding, and reflection.