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BISE 61(3) - June 2019

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  • Zeitschriftenartikel
    Editorial Note
    (Business & Information Systems Engineering: Vol. 61, No. 1, 2019) Weinhardt, Christof
  • Zeitschriftenartikel
    Engineering of Augmented Reality-Based Information Systems
    (Business & Information Systems Engineering: Vol. 61, No. 1, 2019) Berkemeier, Lisa; Zobel, Benedikt; Werning, Sebastian; Ickerott, Ingmar; Thomas, Oliver
    The development of augmented reality glasses is still ongoing and faces barriers in diffusion and concerns about their impact on users, organizations and society. The study aims to find sufficient solutions for this struggling digital innovation and to provide guidance for the implementation of augmented reality glasses in design-oriented projects. During a 3-year consortium research, acceptance and privacy have been identified as major phenomena that influence the adoption of augmented reality glasses in the logistics domain. To forge ahead digital innovation research, the focus of the presented research lies on the diffusion of this technology with design knowledge for the development of augmented reality glasses-based systems. Evidence and artifacts contribute to the still limited knowledge of system design based on augmented reality glasses from a domain-specific instantiation and an implementation framework.
  • Zeitschriftenartikel
    Towards Digital Transformation in Fashion Retailing: A Design-Oriented IS Research Study of Automated Checkout Systems
    (Business & Information Systems Engineering: Vol. 61, No. 1, 2019) Hauser, Matthias; Günther, Sebastian A.; Flath, Christoph M.; Thiesse, Frédéric
    Automated checkout systems promise greater sales due to an improved customer experience and cost savings because less store personnel is needed. The present design-oriented IS research study is concerned with an automated checkout solution in fashion retail stores. The implementation of such a cyberphysical system in established retail environments is challenging as architectural constraints, well-established customer processes, and customer expectations regarding privacy and convenience impose limits on system design. To overcome these challenges, the authors design an IT artifact that leverages an RFID sensor infrastructure and software components (data processing and prediction routines) to jointly address the central problems of detecting purchases in a reliable and timely fashion and assigning these purchases to individual shopping baskets. The system is implemented and evaluated in a research laboratory under real-world conditions. The evaluation indicates that shopping baskets can indeed be detected reliably (precision and recall rates greater than 99%) and in an expeditious manner (median detection time of 1.03 s). Moreover, purchase assignment reliability is 100% for most standard scenarios but falls to 42% in the most challenging scenario.
  • Zeitschriftenartikel
    Enterprise Crowdfunding: Foundations, Applications, and Research Findings
    (Business & Information Systems Engineering: Vol. 61, No. 1, 2019) Simons, Alexander; Kaiser, Lena Franziska; Brocke, Jan
  • Zeitschriftenartikel
    Service-Dominant Business Model Design for Digital Innovation in Smart Mobility
    (Business & Information Systems Engineering: Vol. 61, No. 1, 2019) Turetken, Oktay; Grefen, Paul; Gilsing, Rick; Adali, O. Ege
    In many business domains, rapid changes have occurred as a consequence of digital innovation, i.e., the application of novel information technologies to achieve specific business goals. A domain where digital innovation has great potential is smart mobility, which aims at moving around large sets of people and goods in a specific geographic setting in an efficient and effective way. So far, many innovations in this domain have concentrated on relatively isolated, technology-driven developments, such as smart route planning for individual travelers. Nice as they are, they have relatively small impact on mobility on a large scale. To achieve substantial digital innovations – for example, optimizing commuting on a city-scale – it is necessary to align the efforts and related values of a spectrum of stakeholders that need to collaborate in a common business model. To this aim, the study proposes the use of service-dominant business logic, which emphasizes the interaction of value network partners as they co-create value through collaborative processes. Moving to this paradigm has significant implications on the way business is done: the business requirements for services will change faster, and the complexity of value networks required to meet these requirements will increase further. This requires new approaches to business engineering that are grounded in the premises of service-dominant logic. The paper introduces the service-dominant business model radar (SDBM/R) as an integral component of a business engineering framework. Following a design science approach, the SDBM/R has been developed in close collaboration with industry experts and evaluated through an extensive series of hands-on workshops with industry professionals from several business domains. This paper focuses on the application and evaluation in the smart mobility domain, addressing the design of new business models for digital innovation of collaborative transport of people and goods. In summary, it contributes a novel business design approach that has an academic background and relevant practical embedding.
  • Zeitschriftenartikel
    Scenario-Based Design Theorizing
    (Business & Information Systems Engineering: Vol. 61, No. 1, 2019) Ciriello, Raffaele Fabio; Richter, Alexander
    As ever more companies encourage employees to innovate, a surplus of ideas has become reality in many organizations – often exceeding the available resources to execute them. Building on insights from a literature review and a 3-year collaboration with a banking software provider, the paper suggests a Digital Idea Screening Cockpit (DISC) to address this challenge. Following a design science research approach, it suggests a prescriptive design theory that provides practitioner-oriented guidance for implementing a DISC. The study shows that, in order to facilitate the assessment, selection, and tracking of ideas for different stakeholders, such a system needs to play a dual role: It needs to structure decision criteria and at the same be flexible to allow for creative expression. Moreover, the paper makes a case for scenario-based design theorizing by developing design knowledge via scenarios.
  • Zeitschriftenartikel
    Design Principles for Systematic Search Systems: A Holistic Synthesis of a Rigorous Multi-cycle Design Science Research Journey
    (Business & Information Systems Engineering: Vol. 61, No. 1, 2019) Sturm, Benjamin; Sunyaev, Ali
    Rigorous systematic literature searches are often described as complex, error-prone and time-consuming because of a prevailing lack of adequate technological assistance. Nonetheless, one of the first steps when conducting a rigorous literature review is finding an appropriate literature sample. The quality of this literature sample is an important factor for the overall quality of the literature review. This article investigates how to design innovative IT systems that effectively facilitate systematic literature searches. Applying the design science research paradigm, the research method consists of multiple design cycles of artifact development, evaluation, and refinement. In doing so, six design principles are derived that intend to increase the comprehensiveness, precision, and reproducibility of systematic literature searches. The results could be helpful for research and practice. The derived design knowledge builds a foundation for future research on systematic search systems and enables new methodological contributions. The results could also guide the development of innovative search systems and features that, eventually, increase the quality and efficiency of information accumulation in different contexts.
  • Zeitschriftenartikel
    The Impact of Digitalization on the IT Department
    (Business & Information Systems Engineering: Vol. 61, No. 1, 2019) Urbach, Nils; Ahlemann, Frederik; Böhmann, Tilo; Drews, Paul; Brenner, Walter; Schaudel, Florian; Schütte, Reinhard
  • Zeitschriftenartikel
    Roles of Digital Innovation in Design Science Research
    (Business & Information Systems Engineering: Vol. 61, No. 1, 2019) Hevner, Alan; vom Brocke, Jan; Maedche, Alexander