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BISE 65(5) - October 2023

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  • Zeitschriftenartikel
    Technology for Humanity
    (Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Meythaler, Antonia; Baumann, Annika; Krasnova, Hanna; Hinz, Oliver; Spiekermann, Sarah
  • Zeitschriftenartikel
    A Maturity Model for Assessing the Digitalization of Public Health Agencies
    (Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Doctor, Eileen; Eymann, Torsten; Fürstenau, Daniel; Gersch, Martin; Hall, Kristina; Kauffmann, Anna Lina; Schulte-Althoff, Matthias; Schlieter, Hannes; Stark, Jeannette; Wyrtki, Katrin
    Requests for a coordinated response during the COVID-19 pandemic revealed the limitations of locally-operating public health agencies (PHAs) and have resulted in a growing interest in their digitalization. However, digitalizing PHAs – i.e., transforming them technically and organizationally – toward the needs of both employees and citizens is challenging, especially in federally-managed local government settings. This paper reports on a project that develops and evaluates a continuous (vs. a staged) maturity model, the PHAMM, for digitalizing PHAs as a cornerstone of a digitally resilient public health system in the future. The model supports a coordinated approach to formulating a vision and structuring the steps toward it, engaging employees along the transformation journey necessary for a federally-managed field. Further, it is now being used to allocate substantial national funds to foster digitalization. By developing the model in a coordinated approach and using it for distributing federal resources, this work expands the potential usage cases for maturity models. The authors conclude with lessons learned and discuss how the model can incentivize local digitalization in federal fields.
  • Zeitschriftenartikel
    Interview with Christoph Neuberger on “How Digital Technologies are Shaping Our Society and What We Can Do About It”
    (Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Krasnova, Hanna
  • Zeitschriftenartikel
    IT Professionals in the Gig Economy
    (Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Gussek, Lisa; Wiesche, Manuel
    When IT work is performed through digital labor markets, IT professionals have a high degree of personal responsibility for their careers and must use appropriate strategies to be successful. This paper investigates the success of IT freelancers on digital labor platforms. Drawing on signaling theory, a dataset of 7166 IT freelancers is used to examine how activating, pointing, and supporting signals lead to success. Analysis was carried out using negative binomial regression. The results indicate that the three signaling types positively influence the objective career success of IT freelancers. This paper contributes to the literature by testing signaling theory in the new context of digital labor platforms, investigating IT specifics, and proposing support as a new type of signal for IT professionals on digital labor platforms. In practice, the results provide guidelines for IT freelancers to improve their success within their careers.
  • Zeitschriftenartikel
    Call for Papers, Issue 3/2025
    (Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Río Ortega, Adela; Beerepoot, Iris; Aa, Han; Evermann, Joerg
  • Zeitschriftenartikel
    The Design of Citizen-Centric Green IS in Sustainable Smart Districts
    (Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Graf-Drasch, Valerie; Keller, Robert; Meindl, Oliver; Röhrich, Felix
    Green information systems are often praised for their potential to foster sustainability in citizens’ daily lives and meet their needs. With this focus on citizens, districts that use smart technologies provide a litmus test, the results of which will indicate how to design smart green information systems that better meet the needs and desires of citizens. To date, however, guidelines on how to design such green information systems in urban areas or actively involve citizens in this process are few and far between. In recognition and remedy of this shortage, the study draws on the design science research paradigm to develop seven design principles for citizen-centric green information systems that can be used in sustainable smart districts. These principles are evaluated in 15 semi-structured interviews and a prototype of a mobile district app for a citizen-centric green information system is instantiated. By taking this citizen-centric perspective, the paper fosters the active involvement of humans in the design of sustainable urban environments.
  • Zeitschriftenartikel
    A Reference System Architecture with Data Sovereignty for Human-Centric Data Ecosystems
    (Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Scheider, Simon; Lauf, Florian; Möller, Frederik; Otto, Boris
    Since the European information economy faces insufficient access to and joint utilization of data, data ecosystems increasingly emerge as economical solutions in B2B environments. Contrarily, in B2C ambits, concepts for sharing and monetizing personal data have not yet prevailed, impeding growth and innovation. Their major pitfall is European data protection law that merely ascribes human data subjects a need for data privacy while widely neglecting their economic participatory claims to data. The study reports on a design science research (DSR) approach addressing this gap and proposes an abstract reference system architecture for an ecosystem centered on humans with personal data. In this DSR approach, multiple methods are embedded to iteratively build and evaluate the artifact, i.e., structured literature reviews, design recovery, prototyping, and expert interviews. Managerial contributions embody novel design knowledge about the conceptual development of human-centric B2C data ecosystems, considering their legal, ethical, economic, and technical constraints.
  • Zeitschriftenartikel
    Data Portability
    (Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Kranz, Johann; Kuebler-Wachendorff, Sophie; Syrmoudis, Emmanuel; Grossklags, Jens; Mager, Stefan; Luzsa, Robert; Mayr, Susanne
  • Zeitschriftenartikel
    Content Creators Between Platform Control and User Autonomy
    (Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Hödl, Tatjana; Myrach, Thomas
    Content creators generate and upload content on social media platforms. If these platforms have a revenue-sharing policy, content creators earn income from advertising revenue. This income is heavily dependent on the distribution of the content and the resulting view counts. Platform owners may exert algorithmic control that impacts content distribution, advertising income, and, consequently, the behaviour of content creators. The objectives of the platform owners combined with the interests of the content creators may lead to paradoxical tensions between the aims of control and autonomy. The opaque nature of algorithms coupled with the need to be recognised by the algorithm further reinforces this phenomenon. This study follows an interpretive qualitative research approach applying grounded theory methodology. This research uses semi-structured interviews with content creators to develop a theory explaining the tension between control and autonomy on revenue-sharing social media platforms. The study shows that algorithmic control and incentivisation create paradoxical tensions that affect the autonomy of content creators. Content creators attempt to minimise tensions of algorithm versus audience, regularity versus scheduling autonomy, and analytics versus decision-making autonomy in two ways: through self-centred measures such as improving metrics, pre-production, and being a pioneer and extraneous measures involving their own businesses, products, and sponsorships. This study sheds some light on the phenomenon of paradoxical tensions and provides guidance and strategies for content creators and platform owners about proceeding with their relationship. This study’s findings provide platform owners and decision-makers with a deeper understanding of the behaviour of content creators and the hurdles they face in platform work. The findings help them identify challenges, draw conclusions, and implement changes.