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IV-Controlling in einem Systemhaus

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Datum

2002

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Quelle

Wirtschaftsinformatik: Vol. 44, No. 2

Verlag

Springer

Zusammenfassung

This paper analyses the characteristics of software houses as service providers. The tasks of internal IT-services are determined from these characteristics and a reporting system for the IT-controlling is outlined. The concept results from the analysis of one of the 25 largest German software houses. The paper concludes with a case study of the fiscal year 2000 IT-controlling report of the above-mentioned firm.

Beschreibung

Spitta, Thorsten; Schmidpeter, Helmut (2002): IV-Controlling in einem Systemhaus. Wirtschaftsinformatik: Vol. 44, No. 2. Springer. PISSN: 1861-8936. pp. 141-150

Schlagwörter

internal projects , IT-controlling , IT-services , reporting system , service providers , software houses , system management

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Wirtschaftsinformatik 44(2) - April 2002