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Intellectual capital management using knowledge scorecards: A best practice implementation at the austrian national defence Academy

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2009

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Gesellschaft für Informatik e.V.

Zusammenfassung

The paper at hand discusses the applicability of knowledge scorecards and intellectual capital management for monitoring and steering of knowledgedriven organizations based upon a best practice project at the Austrian Defence Academy (in particular the School for Atomic, Biological and Chemical Defence). Within this project a model-driven approach based upon the PROMOTE® methodology has been implemented, integrating the knowledge balance/scorecards into management instruments and mechanisms available at the Austrian National Defence Academy.

Beschreibung

Woitsch, Robert; Utz, Wilfrid; Mak, Klaus; Göllner, Johannes (2009): Intellectual capital management using knowledge scorecards: A best practice implementation at the austrian national defence Academy. WM2009: 5th conference on professional knowledge management. Bonn: Gesellschaft für Informatik e.V.. PISSN: 1617-5468. ISBN: 978-3-88579-239-0. pp. 502-506. Regular Research Papers. Solothurn, Switzerland. March 25-27, 2009

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