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  • i-com - Journal of Interactive Media
  • i-com Band 16 (2017) Heft 1
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The Influence of Computer-Related Attributions on System Evaluation in Usability Testing

Author:
Niels, Adelka [DBLP] ;
Janneck, Monique [DBLP]
Abstract
Computer-related attributions are cognitions related to the causes and effects of user interactions – or, in other words, subjective explanations of users of why specific system reactions occur. Prior research has revealed different attribution styles, which influence how users interact with computers and how they perceive situations of failure and success. In this paper, we report on a study investigating how computer-related attributions influence users’ perceptions and evaluations of interactive systems. To that end, we conducted usability tests with users and measured both system evaluations and attributions. Results show correlations between attributions and usability as well as user experience measures, indicating that users’ attributions do influence their evaluations of the test systems. Furthermore, gender differences were revealed. Practical and research implications are described.
  • Citation
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Niels, A. & Janneck, M., (2017). The Influence of Computer-Related Attributions on System Evaluation in Usability Testing. In: Ziegler, J. (Hrsg.), i-com: Vol. 16, No. 1. Berlin: De Gruyter. (S. 15). DOI: 10.1515/icom-2017-0001
@inproceedings{mci/Niels2017,
author = {Niels, Adelka AND Janneck, Monique},
title = {The Influence of Computer-Related Attributions on System Evaluation in Usability Testing},
booktitle = {i-com: Vol. 16, No. 1},
year = {2017},
editor = {Ziegler, Jürgen} ,
pages = { 15 } ,
doi = { 10.1515/icom-2017-0001 },
publisher = {De Gruyter},
address = {Berlin}
}

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More Info

DOI: 10.1515/icom-2017-0001
ISSN: 2196-6826
xmlui.MetaDataDisplay.field.date: 2017
Content Type: research-article

Keywords

  • Attribution theory
  • computer-related attributions
  • usability evaluation
  • gender
Collections
  • i-com Band 16 (2017) Heft 1 [7]

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About uns | FAQ | Help | Imprint | Datenschutz

Gesellschaft für Informatik e.V. (GI), Kontakt: Geschäftsstelle der GI
Diese Digital Library basiert auf DSpace.