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Improving the intuitive usability of everyday things - a group work with human factors students
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Datum
2009
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Logos Verlag
Zusammenfassung
We present the results of a class of the Human Factors master program
at the Technische Universität Berlin (Berlin Institute of Technology), entitled
“Concepts of Intuitive Use”. The objective participants had to accomplish was the
redesign of an existing non-intuitively usable interface. Based on a concept of
intuitive use that was developed during the class, the students’ task was to identify
interface characteristics of existing technical artefacts that prevent the interaction
with them from being judged as intuitive by potential users. Subsequently, badly
designed features had to be redesigned, providing interfaces that could be used in a
more intuitive manner. Four everyday products were chosen for the redesign
process. After familiarization with the concept of intuitive use, its measurement
and different design approaches expected to support intuitive use, students are to
derive ideas for the redesign of the existing interfaces. The new interfaces will be
implemented as software mock-ups. Both, the old and the revised interface are to
be comparatively tested for intuitive use. We expect the results to represent a
suitable basis for deriving design principles for intuitive use.