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Designing for Technology Transparency – Transparency Cues and User Experience

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dc.contributor.authorHein, Ilka
dc.contributor.authorDiefenbach, Sarah
dc.contributor.authorUllrich, Daniel
dc.contributor.editorJackstädt, Thomas
dc.contributor.editorHinze, Jana
dc.contributor.editorHauri, Christian
dc.date.accessioned2023-09-25T12:22:19Z
dc.date.available2023-09-25T12:22:19Z
dc.date.issued2023
dc.description.abstractAs technologies become more complex, the question of how transparent they should be for users and how transparency cues should be designed comes to the fore. Transparency refers to the extent to which users learn, for example, how the technology works or arrives at certain results. The increased interest in this topic also stems from legal changes such as the debate about a European AI regulation, which demands transparent AI systems and thus necessitates solutions for an optimal design of transparency cues. The paper discusses examples and risks of lacking transparency and approaches and the state of knowledge for improving the user experience by technology-based transparency cues. Finally, we present an outlook on the promising directions for design guidelines and next steps of research.en
dc.identifier.doi10.18420/muc2023-up-448
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/42422
dc.language.isoen
dc.pubPlaceBonn
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofUsability Professionals 23
dc.relation.ispartofseriesMensch und Computer
dc.subjectTechnology transparency
dc.subjectExplainable AI
dc.subjectUser experience
dc.subjectDesign approaches
dc.titleDesigning for Technology Transparency – Transparency Cues and User Experienceen
dc.typeText/Conference Poster
gi.conference.date3.-6. September 2023
gi.conference.locationRapperswil

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