Suddenly Virtual? Potentials and Limits of Video-Based Social Software with regard to Social Isolation among Office Workers in Times of COVID-19
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ISSN der Zeitschrift
3. Wissenschaftsforum: Digitale Transformation (WiFo21)
Fragen und (technische) Antworten der Digitalen Transformation
Gesellschaft für Informatik, Bonn
This paper addresses the issue of loneliness among office workers who have suddenly been forced to work from home in the context of the global COVID-19 pandemic. The aim is to find out whether the use of video-based social software can counter-act the feeling of loneliness. An online survey with 381 participants showed that video-based social software is increasingly used, but the use has no influence on loneliness. However, office workers have an increased interest in digital events through their employer.