From ISO 9001:2008 to ISO 9001:2015 – Challenges for Software Engineering in Small and Medium Sized Enterprises
ISSN der Zeitschrift
Projektmanagement und Vorgehensmodelle 2017 - Die Spannung zwischen dem Prozess und den Mensch im Projekt
Gesellschaft für Informatik, Bonn
A case study of updating a quality management system (QMS) from ISO 9001:2008 to ISO 9001:2015 is presented. The QMS has covered all activity in a software developing, selling, and implementing ERP projects based on Dynamics AX SME. In the case study requirements of the new 2015 version were analysed. Some areas of the initial QMS needed modifications. BPMN has been introduced as process notation and some processes, roles, tools, and artefacts in risk, knowledge, and change management had also to be newly developed or modified.