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From ISO 9001:2008 to ISO 9001:2015 – Challenges for Software Engineering in Small and Medium Sized Enterprises

dc.contributor.authorKrylova, Svetlana
dc.contributor.authorLeuchter, Sandro
dc.contributor.editorVolland, Alexander
dc.contributor.editorEngstler, Martin
dc.contributor.editorFazal-Baqaie, Masud
dc.contributor.editorHanser, Eckhart
dc.contributor.editorLinssen, Oliver
dc.contributor.editorMikusz, Martin
dc.date.accessioned2017-10-05T22:35:58Z
dc.date.available2017-10-05T22:35:58Z
dc.date.issued2017
dc.description.abstractA case study of updating a quality management system (QMS) from ISO 9001:2008 to ISO 9001:2015 is presented. The QMS has covered all activity in a software developing, selling, and implementing ERP projects based on Dynamics AX SME. In the case study requirements of the new 2015 version were analysed. Some areas of the initial QMS needed modifications. BPMN has been introduced as process notation and some processes, roles, tools, and artefacts in risk, knowledge, and change management had also to be newly developed or modified.en
dc.identifier.isbn978-3-88579-670-1
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/4892
dc.language.isoen
dc.publisherGesellschaft für Informatik, Bonn
dc.relation.ispartofProjektmanagement und Vorgehensmodelle 2017 - Die Spannung zwischen dem Prozess und den Mensch im Projekt
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-276
dc.subjectQMS
dc.subjectISO9001
dc.subjectRisk Management
dc.subjectKnowledge Management
dc.subjectChange Management
dc.titleFrom ISO 9001:2008 to ISO 9001:2015 – Challenges for Software Engineering in Small and Medium Sized Enterprisesen
gi.citation.endPage198
gi.citation.startPage193
gi.conference.date05.-06. Oktober 2017
gi.conference.locationDarmstadt
gi.conference.sessiontitleFuture-Track

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