Value demonstration of embedded analytics for front office applications
| dc.contributor.author | Nijkamp, Erik | |
| dc.contributor.author | Oberhofer, Martin | |
| dc.contributor.author | Maier, Albert | |
| dc.contributor.editor | Freytag, Johann-Christoph | |
| dc.contributor.editor | Ruf, Thomas | |
| dc.contributor.editor | Lehner, Wolfgang | |
| dc.contributor.editor | Vossen, Gottfried | |
| dc.date.accessioned | 2019-02-20T10:28:17Z | |
| dc.date.available | 2019-02-20T10:28:17Z | |
| dc.date.issued | 2009 | |
| dc.description.abstract | Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, if a support employee gets a new support ticket and needs to decide how much | en |
| dc.identifier.isbn | 978-3-88579-238-3 | |
| dc.identifier.pissn | 1617-5468 | |
| dc.identifier.uri | https://dl.gi.de/handle/20.500.12116/20488 | |
| dc.language.iso | en | |
| dc.publisher | Gesellschaft für Informatik e.V. | |
| dc.relation.ispartof | Datenbanksysteme in Business, Technologie und Web (BTW) – 13. Fachtagung des GI-Fachbereichs "Datenbanken und Informationssysteme" (DBIS) | |
| dc.relation.ispartofseries | Lecture Notes in Informatics (LNI) - Proceedings, Volume P-144 | |
| dc.title | Value demonstration of embedded analytics for front office applications | en |
| dc.type | Text/Conference Paper | |
| gi.citation.endPage | 627 | |
| gi.citation.publisherPlace | Bonn | |
| gi.citation.startPage | 624 | |
| gi.conference.date | 2.-6. März 2009 | |
| gi.conference.location | Münster | |
| gi.conference.sessiontitle | Regular Research Papers |
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