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Trust, distrust and failure - Revisiting the use of electronic voting in the Netherlands (2006/07)
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2024
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Gesellschaft für Informatik
Zusammenfassung
This paper focuses on the complex dynamics of trust and distrust in digital government technologies by approaching the cancellation of machine voting in the Netherlands (2006-07). The analysis stresses how, although being a central component, technology's trustworthiness dialogues with the socio-technical context in which it is inserted. Overall, this paper contributes to understanding trust dynamics in digital government technologies, with implications for policymaking and technology adoption strategies.